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Trial and Refund Policy

Last updated: October 10, 2026

Warp Performance is owned and operated by Saurabh Siddhu Guttedar.

This policy outlines the terms related to free trials, subscriptions, billing, Lifetime Deal (LTD) purchases, and refunds for Warp Performance services.

14-Day Free Trial (New Customers)

Warp Performance offers a 14-day free trial for first-time users to evaluate the product before any billing occurs.

  • No payment is collected at the start of the trial.
  • You may cancel at any time during the trial period without being charged.
  • If not cancelled, your subscription will automatically begin at the end of the trial.

The trial is available only once per user/account and does not apply to upgrades, renewals, or previously active subscriptions.

Warp Performance reserves the right to restrict or deny trial access in cases of duplicate accounts, repeated sign-ups, or suspected abuse.

Billing & Subscription Terms

  • Subscriptions are billed automatically based on the selected plan (monthly or yearly).
  • Billing begins immediately after the trial ends unless cancelled.
  • Renewals are processed automatically on the billing date.

Plan Changes

  • Upgrades are applied immediately and billed on a prorated basis.
  • Downgrades take effect at the end of the current billing cycle.

You are responsible for managing your subscription and cancelling before renewal if you do not wish to continue.

Subscription Refunds

Same-Day Grace Window

If you contact us on the same calendar day a subscription charge occurs because your free trial was not cancelled in time, a refund will be issued after deducting any non-recoverable payment processing fees, where permitted by applicable law.

Early Refund Window

If you request a refund after the billing day but within 14 days of the charge, a refund may be issued after deducting:

  • Non-recoverable payment processing fees, where permitted by applicable law.
  • A usage-based service fee calculated according to actual usage and capped at 15% of the payment amount, where applicable and legally permitted.

Eligibility depends on account activity, optimization usage, and compliance with this policy.

Beyond Refund Eligibility

Subscription refund requests made after the applicable refund window are generally not eligible, except where required by applicable law.

Lifetime Deal (LTD) Refunds

Lifetime Deal purchases are eligible for refund requests within 14 days of the original purchase date.

Approved refunds may be subject to deductions for non-recoverable payment processing fees, where permitted by applicable law. Any applicable deductions will be communicated clearly before purchase.

Refunds will be issued to the original payment method and will not exceed the amount originally paid.

Once an LTD refund is processed, the associated license will be revoked, and access to the features and services covered by that license will be terminated.

Refund requests submitted after the 14-day window are generally not eligible, except where required by applicable law.

Transaction Costs & Deductions

Payments may incur payment processing fees, taxes, and other transaction-related costs. Some payment processing fees may not be recoverable when a refund is issued.

Where applicable and legally permitted, approved refunds may include deductions for actual non-recoverable payment processing fees and any applicable usage-based service fees described in this policy.

We do not apply an automatic fixed-percentage deduction to cover payment processing costs. Any applicable deductions will be disclosed before purchase.

Nothing in this policy limits any refund rights that cannot legally be excluded.

Non-Refundable Cases

Refunds will generally not be issued for:

  • Failure to cancel a subscription after multiple billing cycles.
  • Partial use of a subscription period outside the applicable refund window.
  • Plan upgrades or mid-cycle changes, except where required by applicable law.
  • Accounts suspended or terminated due to policy violations.
  • Requests made outside the applicable refund window, except where required by applicable law.
  • Accounts involving fraudulent activity or attempts to abuse refund, billing, or licensing systems.

Refund eligibility will be assessed in accordance with this policy and applicable law.

Abuse & Fair Use

Warp Performance actively monitors misuse of free trials, refund requests, account creation, and licensing.

We reserve the right to limit, suspend, or terminate accounts where abuse, duplication, fraudulent activity, or attempts to bypass billing systems are detected.

Any refund decision remains subject to applicable law and mandatory consumer rights.

Support

If you believe you were charged in error or need assistance with a refund, please contact support with your account details and order information.

We aim to review all valid requests promptly and fairly.